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Villa Customa ヴィラカスタマ Tokyo Hostel Beds photoVilla Customa ヴィラカスタマ Tokyo Exterior photoVilla Customa ヴィラカスタマ Tokyo Interior photo

Villa Customa ヴィラカスタマ – A Favorite for Families in Tokyo

8.8|Great
Check rooms and rates
From$89 /nightOnly on Our Website -10%
Check-in
11Oct
Check-out
12Oct
Guests
2 Guests
Key details

About the Hotel

台東区上野6−7−15, Tokyo
-
Close to Ueno Park
Great
8.8
/10

4-Room Apartment-Hotel with Private Kitchens Near Ueno Station

Living Spaces

Each of the 4 one-bedroom apartments includes a kitchen with a refrigerator, microwave, and electric kettle. The units also provide a dining area, a sofa, and a long seating nook beside the beds. Multiple toilets and a washer-dryer combo are part of every apartment.

Comfort & Security

The hotel has soundproof rooms, air conditioning, and heating throughout. Safety measures include CCTV in common areas and outside, smoke alarms, fire extinguishers, and a safety deposit box. Private check-in and check-out services are available to all guests.

Location

The property is a short walk from Ueno Station, with Family Mart and 7-11 convenience stores located directly underneath. Ameyoko Market, the Tokyo National Museum, and Ueno Zoo are within walking distance. Tokyo Haneda Airport is 25 km away.

Staff & Communication

Reception staff speak English, Japanese, and Chinese. Instructions for entry are clear and simple to follow. Guests can rely on assistance in multiple languages during their stay.

Family-Friendly Accommodations

The one-bedroom layout includes a bunk bed arrangement that accommodates up to 7 people. A large TV and a spacious bathroom with a bathtub are part of the apartment. The washer-dryer combo is convenient for longer family trips.

Highlights

Location: 2-minute walk to Ueno Station

Rooms: 4 one-bedroom apartments with kitchens

Family: Bunk beds for up to 7 guests

Convenience: Washer-dryer combo in each unit

Staff: Multilingual reception (EN/JP/ZH)

“Villa Customa delivers an impressive amount of space, a rarity for Tokyo, making it a comfortable haven whether you're travelling solo or with family. Its prime Ueno location places you steps from transit and dining, while the modern, well-appointed interiors, including notably comfortable beds and useful amenities like a washer-dryer, ensure a truly effortless stay. The thoughtful touches, like complimentary sake, further elevate the experience, striking a fine balance between convenience and genuine hospitality.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
One-Bedroom Standard Apartment
2 persons
54 sq. feet
4 Double beds
Air conditioning
Heating

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!
October 2026 - October 2027
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Choose dates to see prices
Check-in/ Check-out

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Perfect
9.1/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • VIP check-in/ -out
  • No pets allowed
  • Security
  • Smoke detectors
  • Fire extinguishers

Room features

  • Air conditioning
  • Heating
  • Soundproofed rooms
  • Dining table

Bathroom

  • Washing machine

Self-catering

  • Electric kettle
  • Dryer
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
Show more

Villa Customa ヴィラカスタマ Location

台東区上野6−7−15, Tokyo
Explore Tokyo
Explore Ueno and Beyond
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Ueno Zoo
Ueno Zoo
13 minutes' walk
Ueno Zoo features diverse wildlife with over 3,000 animals. Family-friendly, it offers educational programs and beautiful surroundings.
Tokyo National Museum
Tokyo National Museum
16 minutes' walk
The Tokyo National Museum showcases Japan's rich history with extensive art collections. Free admission on certain days.
Senso-ji
Senso-ji
30 minutes' walk
Senso-ji is Tokyo's oldest temple, famous for its iconic gate and vibrant atmosphere. Ideal for cultural immersion and photography.
Ueno Park
Ueno Park
8 minutes' walk
Ueno Park is a spacious urban oasis with cherry blossoms, tranquil ponds, and museums. Perfect for leisure and picnics.
Ameya-Yokocho Market
3 minutes' walk
Ameya-Yokocho Market offers a vibrant shopping experience with local snacks and unique finds. Ideal for a leisurely stroll.
Tokyo Skytree Observation Deck
7 minutes' drive
Tokyo Skytree features breathtaking views of the city from its observation deck. Book tickets in advance for the best experience.
Relaxing at Ueno Onsen
10 minutes' drive
Ueno Onsen provides a tranquil spa escape with hot spring baths, perfect for relaxation after a day of sightseeing.
Kadokura
Kadokura
2 minutes' walk
Kadokura serves traditional Japanese dishes with a cozy ambiance. Reservations recommended during peak hours.
Hanada Ueno
Hanada Ueno
3 minutes' walk
Hanada Ueno focuses on sushi and seafood in a casual setting. Great for those craving fresh, local specialties.
Shoryu Ramen
2 minutes' walk
Shoryu Ramen offers rich, flavorful tonkotsu ramen served in a contemporary space. Vegetarian options are available.
Ueno Park Zoo Night Tours
8 minutes' walk
Ueno Park Zoo offers night tours, where guests can see nocturnal animals in action. Family-friendly and unique experience.
Otsuka Museum of Art
15 minutes' drive
The Otsuka Museum presents the world's largest collection of ceramic reproductions of famous artworks. Great for art lovers.
Tips on navigating the city
  • City Centre
    Tokyo 5 min  ·  2.0 mi
  • Airports
    Tokyo International (HND) 34 min  ·  13.9 mi
    Narita International (NRT) 101 min  ·  41.8 mi
  • Train
    Keisei Ueno Station 4 min  ·  1000 ft
    Okachimachi Station 5 min  ·  1400 ft
  • Underground
    Ueno Metro Station 4 min  ·  1000 ft
    Ueno-okachimachi 5 min  ·  1400 ft
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Check Rates
Property information and rules
Check-in
from 15:00-23:00
Check-out
from 07:00-11:00
Internet
Wireless internet is available in the entire hotel for free.
Pets
Pets are not allowed.
Languages
Japanese

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.
Cleanliness
9.3/10
Comfort
9.1/10
Facilities
9.1/10
Free Wi-Fi
8.6/10
Location
9.4/10
Staff
8.4/10
Value for money
8.9/10
Guest reviews
based on 105 reviews
8.8/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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